When taking a brief for a new role, it is a bonus if the person who the new role reports into is there. Before the call do some due diligence on the Hiring Manager. Try to put yourself in their shoes, and understand their pain points. Are there any media interviews they have given regarding their role and team, what background are they from, what’s the story in their Linkedin profile? Quite often they themselves are unsure of what the market holds for the talent they are looking for. The job description may be generic, and they may not have had much input or invested time in drafting one. Be there as a guide, giving market insights, as well as structured processes and time-scales, that help adapt their time productively to get the most from the search.