From Rishad Tobaccowala’s book, Restoring the Soul of Business, Tattoo Moments are “indelibly marked in our memories like a tattoo is on the skin” (Tobaccowala, 2020:50).
One of Rishad’s was when Jack Klues, a board member at Publicis, overseeing billions of dollars of business, waited until midnight for when Rishad disembarked a train, in a city he had not visited, before the days of Uber and smartphones, to drive him to their hotel.
He never forgot this gesture and worked for Jack until he retired.
In your career, when was one of your Tattoo Moments?
I’d love to hear some …..